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interface design: Art Technology Group - Knowledge Sharing Tools During my four years of consulting for ATG (Formerly Primus Knowledge Solutions) I worked on numerous product designs including their full-service and self-service flagship knowledge management products.   Below is a faux-branded and full-featured UI for their Knowledgebase self-service search tool.   This was the quickly re-brandable 'out-of-the-box' version used to sell the product to other companies. Customized Search for AT&T Wireless This is an example of the flexibility of the self-service interface from above.   Many Primus products require that they be localizable and re-brandable.   In the scenario below, I graphically fit some, but not all of our existing features within the AT&T look and feel.   I worked remotely with a Primus customer care specialist assigned to AT&T. Knowledge Center Pro Below is the interface for KnowledgeCenter Pro, the administrative tool for ATG's premier CRM tool iView.   In addition to solving numerous workflows, I designed the graphical look and feel for the iView interface.